Humanitarian Enterprise Logistics Manager
Supply Chain & Warehouse Management Software
Solutions for Humanitarian Aid and Non-Profit Organizations
Introducing HELM – Our Flagship Logistics Software:
Humanitarian Enterprise Logistics Manager
With nearly 40 years of experience in global supply chain management with a primary focus of serving humanitarian aid organizations, Humanitarian Software has set the gold standard of logistics software solutions with our HELM SaaS solution.
Designed specifically for the wide array of needs of Non-profits, NGO’s, and disaster relief organizations, HELM is a modular, highly tailorable software solution handling everything from Gift In Kind Processing, complex Donor Blocks and Restrictions, advanced warehouse management, barcoding, Pharmaceutical DSCSA regulations, international shipping, last mile distribution, detailed Analytics, Donor Reporting, and more.
The Complete Non-Profit Logistics Solution
Total supply chain visibility and control, from donor to last lile recipient
Advanced modules for efficient inventory and warehouse management
The gold standard in complete Gift In Kind process management
Full end to end pharmaceutical tracking including DSCSA serialization
Comprehensive financial data warehousing and financial reporting and integrations
With nearly 40 years in humanitarian software, we deliver unmatched industry-specific consulting
An authorized Zebra dealer with decades of barcoding hardware sales and service experience
HELM offers a full-featured REST API, backed by decades of experience with diverse API’s and integrations
Portessa, our website-building extension to HELM, enables robust client self-service portals for online ordering, last-mile distribution, and more
Supply Chain Management
Compliance across borders. Confidence across missions.
HELM goes beyond warehouse management to address the full complexity of international humanitarian logistics. From coordinating donor or vendor shipments to managing sea containers, navigating customs clearance, and distributing medicines and aid to remote field offices, HELM provides complete oversight and traceability every step of the way. The system also manages donor requirements and restrictions, as well as product dating and country-specific compliance rules, ensuring every shipment meets the highest standards. With nearly 40 years of experience, HELM is built to deliver accountability, efficiency, and confidence — getting life-saving products where they are needed most.
Warehouse Management
Proven warehouse management, extended to the supply chain
Over nearly 40 years, HELM has grown from its origins as an inventory and warehouse management tool into a comprehensive logistics management solution. At its core is a proven, highly configurable WMS — one of the most robust components of the system — trusted across a diverse range of applications. Today, HELM extends far beyond the warehouse, offering end-to-end oversight, adaptability, and traceability throughout the entire supply chain. Inside the warehouse, HELM leverages barcoding and modern mobile devices to ensure accuracy and efficiency, while supporting advanced capabilities such as Advance Shipment Notifications (ASN), pharmaceutical EPCIS XML file exchange and serialization, and multi-level units of measure. Together, these features provide the precision, compliance, and control required to manage complex logistics with confidence.
Gift In Kind / Donations
The gold standard in Gift In Kind management
Among HELM’s most powerful and unique capabilities is its Gift In Kind (GIK) module — widely regarded as the gold standard for managing donated goods. HELM supports the full lifecycle of GIK operations: from donor offer management and acceptance to receiving goods across multiple deliveries and units of measure. The system applies donor restrictions and blocks automatically, ensuring compliance with donor intent while maintaining flexibility in operations.
HELM also streamlines valuation of donated products using automated methods, with integrations to pharmaceutical drug databases and UPC catalogs for accuracy. Comprehensive audit and financial tracking are built in, providing transparency and accountability at every stage. Products can be internally assigned to countries, programs, and projects, with order-building tools that account for all donor requirements, restrictions, and valuation parameters.
Finally, HELM manages shipments to recipients, partners, and last-mile beneficiaries — all with complete end-to-end donor reporting. This ensures that every donated product is traceable from initial offer to final delivery, reinforcing accountability, compliance, and trust with donors and stakeholders alike.
Pharmaceutical
From receipt to recipient – traceability you can trust
HELM delivers a comprehensive, purpose-built solution for managing pharmaceutical products with the precision, compliance, and traceability the industry demands. From the moment products arrive, HELM supports receiving through Advance Shipment Notifications (ASN) or detailed, serialized receipts validated against EPCIS XML data from suppliers — ensuring accuracy and compliance at the very first step.
The system integrates seamlessly with the First Database (FDB), automating the management of drug information, classifications, and product valuation. HELM is fully aligned with FDA DSCSA requirements, while also supporting emerging regulatory frameworks in the EU and beyond, giving organizations confidence in global compliance.
Inside the warehouse, HELM supports full aggregation and de-aggregation of serialization data, allowing organizations to receive, store, and ship pharmaceutical products in any unit of measure. With license plating and end-to-end traceability, every item can be tracked from initial receipt to its final destination — whether that’s a national partner, a field office, or the last-mile recipient.
By combining advanced compliance features with decades of logistics expertise, HELM ensures that pharmaceutical products are managed, valued, and delivered with unmatched accuracy and accountability — anywhere in the world.
Speak to Our Team!
Are you curious how HELM could help achieve your organization’s goals? We have over 40 years of experience working with non-profits in many different sectors and are eager to answer your questions.
Financial / ERP / Auditing
Financial intelligence at your fingertips.
For nearly 40 years, HELM has continuously evolved to meet the financial and reporting needs of complex organizations. At its core, HELM provides robust transaction tracking and logic to build comprehensive data warehouses and detailed financial transaction records. The system includes fully automated tools to apply client-specific business rules, producing General Ledger–ready exports in real time.
This not only creates detailed audit trails within HELM, but also ensures seamless integration with a wide range of financial, ERP, and legacy platforms. Over the years, HELM has been tightly integrated with industry-leading systems such as NetSuite, Unit4, SAP, Blackbaud, Oracle Financials, PeopleSoft, Salesforce, and many others.
Beyond integrations, HELM includes powerful ad hoc reporting and analytics tools that allow users to explore any dataset, generate custom exports, build tailored reports, and visualize insights with graphs and dashboards. Together, these capabilities provide organizations with transparency, flexibility, and actionable intelligence — ensuring data flows smoothly across the enterprise while meeting the highest standards of accountability.
Consulting Services
Decades of insight, transforming best practices into real results.
For 40 years, the Humanitarian Software team has been consulting, designing, and building supply chain solutions with one mission at the forefront: supporting humanitarian aid organizations, nonprofits, and NGOs. Our long-standing focus on this sector gives us the unique insight and experience needed to understand its challenges and deliver solutions that work in the real world.
We work side by side with your team to conduct detailed Site Analyses and create comprehensive plans that address both software and operational processes. By combining industry best practices with state-of-the-art technology, we design solutions that increase efficiency, strengthen accountability, and empower organizations to deliver aid more effectively.
Equipment Sales & Service
The right hardware, fully configured for your operations.
As a full-service authorized dealer for Zebra barcoding hardware, we provide a complete range of technology solutions — from handheld scanners and portable computers to rugged industrial tablets and label printers. Every device can be delivered fully configured to work seamlessly with HELM, ensuring smooth deployment and immediate productivity.
Beyond Zebra, we also partner with a variety of hardware vendors to deliver the best-fit technology for each client’s needs. Whether it’s offline processing, barcoding, RFID solutions, or equipment designed for harsh environments, our team designs and delivers turnkey solutions that align technology with real-world operational requirements.
API’s & Integrations
Integration designed for real-world complexity.
HELM includes a robust, built-in REST API that goes far beyond standard GET, POST, and UPDATE operations. Using configurable templates, the API can link multiple data sources and return JSON outputs with column captions and structures named exactly as users require. This flexibility allows HELM to adapt seamlessly to each client’s integration and automation needs.
Backed by nearly 40 years of experience, the team at Humanitarian Software has met — and solved — every integration challenge presented. From widely used platforms to highly customized legacy systems, HELM has been successfully integrated with a diverse ecosystem of financial, ERP, logistics, and donor management solutions.
Our solution providers bring deep expertise in designing and building custom integrations and automations that fit the unique requirements of each organization. Whether connecting HELM to modern enterprise platforms or bridging gaps with older, bespoke systems, we ensure data flows reliably, securely, and intelligently across the entire technology landscape.
Client Web Portals
Extended HELM. Empower people. Simplify supply chains.
Portessa is a powerful accessory to our HELM SaaS solution, designed as a WordPress plug-in that integrates directly with HELM or other databases. With Portessa, organizations can quickly deploy self-service web portals that blend seamlessly into the look and feel of their corporate websites, while unlocking new ways to engage customers, partners, and field offices.
These portals extend HELM’s capabilities by enabling users to search inventory levels, place online orders, track shipments, approve international consignments, and manage customs documentation. Portessa also simplifies operations for remote field offices, offering secure, user-friendly tools to participate directly in supply chain workflows.
By combining the flexibility of WordPress with the power of HELM, Portessa provides a modern, intuitive front-end for supply chain operations — empowering organizations to deliver transparency, accessibility, and efficiency to stakeholders worldwide.
Let’s Talk!
Schedule a demo to get a look at everything Humanitarian Software can do for you.